Jaime Caiceo is co-founder and Executive Director at Metric Arts, a business intelligence company that specializes in decision support solutions. He is also an Associate Professor in the Computer Science Department at the Pontifical Catholic University of Chile since 2006. Prior to founding Metric Arts in 2007, he served for three years as Business Intelligence Engineer at Direkto S.A., a multi-service direct marketing provider. Jaime Caiceo has been a part-time professor in the Faculty of Economics and Business at the University of Chile. He received his B.Sc. and M.Sc. in Computer Science from the Pontifical Catholic University of Chile.